ADSL Router Settings

Complete configuration guide for setting up your ADSL router to connect to Netservers. Follow these settings to get your business broadband up and running.

Netservers ADSL Connection Settings

Standard ADSL

Connection Type:PPPoA (RFC 2364)
VPI:0
VCI:38
Encapsulation:VC-Mux
Username:Your ADSL username
Password:Your ADSL password

Alternative Settings

Connection Type:PPPoE (RFC 2516)
VPI:0
VCI:38
Encapsulation:LLC
Note: Try PPPoA first. Use PPPoE if PPPoA doesn't work with your router.

Step-by-Step Setup

Follow these steps to configure your router

1

Physical Setup

  • • Connect router to phone line
  • • Install microfilters on all phones
  • • Connect computer to router
  • • Power on router and wait for sync
2

Access Router

  • • Open web browser
  • • Navigate to 192.168.1.1
  • • Login with admin credentials
  • • Find WAN/Internet settings
3

Configure Connection

  • • Set connection type to PPPoA
  • • Enter VPI: 0, VCI: 38
  • • Set encapsulation to VC-Mux
  • • Enter username and password
4

Test Connection

  • • Save and apply settings
  • • Wait for connection to establish
  • • Test internet connectivity
  • • Check connection speeds

Router-Specific Guides

Quick setup notes for popular router brands

BT Home Hub

  • • Access via 192.168.1.254
  • • Advanced Settings → Internet
  • • Set to PPPoA, VPI/VCI: 0/38
  • • Use "other" ISP option

Netgear Routers

  • • Access via 192.168.1.1
  • • Setup Wizard → Manual Setup
  • • Select "Other" ISP
  • • Use connection settings above

Linksys Routers

  • • Access via 192.168.1.1
  • • Setup → Internet Connection
  • • Select PPPoA connection type
  • • Enter VPI/VCI and credentials

TP-Link Routers

  • • Access via 192.168.1.1
  • • Quick Setup → Next → Next
  • • Select "Other" from ISP list
  • • Configure PPPoA connection

D-Link Routers

  • • Access via 192.168.1.1
  • • Setup → Internet Connection
  • • Manual Internet Setup
  • • Select PPPoA from dropdown

ASUS Routers

  • • Access via 192.168.1.1
  • • WAN → Internet Connection
  • • Set WAN type to PPPoA
  • • Enter connection parameters

Troubleshooting Tips

Connection Won't Establish

  • Double-check username and password
  • Try PPPoE instead of PPPoA
  • Verify VPI/VCI settings are correct
  • Check ADSL sync light is solid

Slow Speeds or Dropouts

  • Check line statistics in router
  • Ensure all phone extensions have filters
  • Test with router connected directly to master socket
  • Check for electrical interference sources

Still Need Help?

Our technical support team can help you configure your router or troubleshoot any connection issues.

Contact SupportTest Your Speed